CTIA Vs. OMTP
Mobile phones, computers, smart home accessories, and even social media apps are all types of technology that provide a convenient experience to its u...
Understanding Call Center Software
Call centers are the backbone of a company’s customer support infrastructure, so they must use the best software for the job. Unfortunately, there is ...
The Ultimate Guide to Business VoIP
Communication is vital to any business. Especially today, if your business isn’t focused on the best communication tools, it could very well start sli...
Your Guide to Understanding Call Centers
When you have a problem with a product or service or wish to make a purchase or have a general inquiry, you call the number provided by the company yo...
Ultimate Guide to Ringless Voicemail Drops
Have you ever gotten a new voicemail message, and yet your phone never rang? If yes, then you received a message from an automated software system cal...
Free VoIP
Is There Really a Free VoIP Service?
VoIP or Voice over Internet Protocol is the most efficient way of making phone calls. A VoIP system is used to...